Duration Health — Field Guide: COVID



COVID-19 is a viral illness that emerged in 2020. It can cause a wide range of symptoms from mild cold or flu-like symptoms to severe infections that lead to respiratory failure and death. Some people with COVID-19 infections do not have any symptoms but can still spread the disease to others. Individuals with other medical conditions are at higher risk of serious illness and death due to COVID-19, but even otherwise healthy people can get severely ill as well.

Consider wearing a mask when indoors and in group settings, and keep physical distance from others, to prevent COVID-19 infection. Vaccination does not always prevent COVID-19 infection, but can prevent serious illness, hospitalization, and death. Strongly consider getting vaccinated before travel.

There are some antiviral treatments that can be used to treat COVID-19 in those with severe illness or who are at risk for complications. As of this writing, these medications are only authorized under an emergency use authorization (EUA), and are only used in certain cases after you have tested positive. If you test positive for COVID-19 or suspect you have it, and you are having severe symptoms or have underlying conditions, you should seek medical care immediately.

As of this writing, other medications have not been shown to be safe or effective for the treatment of COVID-19 and have not been shown to prevent severe illness, hospitalization, or death.

Most people can care for mild to moderate cases of COVID-19 at home using standard over-the-counter fever, cough, and cold medications.


If you have mild to moderate symptoms, OTC medications like ibuprofen, acetaminophen, and guaifenesin (generic for Mucinex) for cough can all be helpful. Rest and drink plenty of fluids. Wear a mask, delay unnecessary travel and group gatherings, and maintain distance from others to avoid spreading the illness.

When To Worry

If you are feeling weak or dizzy, have severe nausea and vomiting and are unable to stay hydrated, are having shortness of breath, or have a low oxygen level (under 92% SpO2), you should seek emergency medical care.


Learn What To Do In a Medical Emergency

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How to approach COVID Only your Duration Health provider can decide, based on your medical history and other factors, whether it is medically appropriate for you to receive prescriptions. We do not sell prefabricated bags of pharmaceuticals. Each Duration Health Med Kit that contains prescription medications is custom assembled, tailored to each individual patient's needs.

Duration Health is not a pharmacy, is not a nonprescription retailer, and does not sell medications directly. To be able to deliver a customized kit of medications, Duration Health has partnered with a third-party mail order pharmacy. You may request that any prescriptions be sent to an alternate pharmacy. Duration Health charges an administrative convenience fee for its services, but Duration Health does not sell prescription or over-the-counter ("OTC") drugs, mark-up the cost of prescription or OTC drugs, or retain any portion of the fees our affiliated pharmacy charges to you. Nor does Duration Health provide medical advice about or prescribe OTC medications. In states where Duration Health’s physician consultation services are not offered, Duration Health only offers OTC products and does not provide clients with access to obtain a physician consultation. Clients are free to purchase OTC medications of their choice as an OTC-only kit.

You must complete the included online telehealth visit, including a complete medical history and ID verification, before any prescriptions are issued. You may not be eligible to receive items pictured or described on this site. Furthermore, renewal of your prescriptions is contingent upon continued medical appropriateness. Generics only. Brand names are listed on our site for your reference, but in most cases, only generic (non-brand) medications are included in our Med Kits. No controlled substances. Our formulary excludes controlled substances like opioids, benzodiazepines, and other potentially addictive medications. Treatment not guaranteed. No medication is guaranteed to work or guaranteed to treat a particular condition or disease. Use medications only as directed by a physician. Medication uses listed on this site are for educational purposes only and are not intended to represent indications for treatment. Email support only. Our providers are available via email to answer questions about your Med Kit. For non-emergency use only. In an emergency, call 911 or seek local emergency care. No routine care. Duration Health email support cannot be used for routine primary care. Medications prescribed by Duration Health cannot be used for routine purposes. This product is intended only for people who are unable to obtain regular medical care. You must anticipate living, working or traveling where care is unavailable. As a condition of purchase, you must consent to use of these medications only when regular access to medical care is unavailable. Your eligibility for Health Savings Account (HSA) or Flexible Spending Account (FSA) payment and reimbursement is not guaranteed; consult with your health plan, a qualified accountant, or a tax professional to determine your eligibility for reimbursement. Duration Health does not provide or claim to provide any medication or other item to prevent, treat or cure COVID-19.

The information provided on this site is intended for your general knowledge only and is not a substitute for professional medical advice or treatment for specific medical conditions. You should not use this information to diagnose or treat a health problem or disease without consulting with a qualified healthcare provider. Please consult your healthcare provider with any questions or concerns you may have regarding your condition. If you think you may have a medical emergency, call your doctor, go to the emergency department, or call 911 immediately.

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