Duration Health


Welcome to the Duration Health FAQ.

We take our mission and responsibility seriously. Read on for answers to the most frequently asked questions about our products and services. We are always available at [email protected] to address your questions.

Buying a Med Kit

How does the buying process work? What's included in the cost of the Med Kit?

Who Can Buy

In what states are Med Kits sold? Who can buy a Med Kit? Who qualifies as a medical professional?

Inside the Med Kit

What is the shelf life of the medications? How much of each medication do I get? Are pain medications included?

Prophylactic Prescribing

What does Duration Health do to ensure patients understand the risks and benefits of prophylactic prescribing? What about antibiotic stewardship?

Online Prescribing

Is prescribing medication online allowed? Who is writing the prescriptions?

Pharmacy and Medications

Where do the medications come from? Is Duration Health a pharmacy?


How will I know how to use the medications? Can I contact a Duration Health provider?


What if someone misuses the medications?

About Us

More about Duration Health

Learn what to do in a medical emergency

Get our free weekly email series, Where There is No Doctor. We'll teach you how to treat the most common medical issues, anywhere.

Only your Duration Health provider can decide, based on your medical history and other factors, whether it is medically appropriate for you to receive prescriptions. We do not sell prefabricated bags of pharmaceuticals. Each Duration Health Med Kit is custom assembled, tailored to each individual patient's needs. See durationhealth.com/kit and durationhealth.com/faq for more important disclaimers.

The information provided on this site is intended for your general knowledge only and is not a substitute for professional medical advice or treatment for specific medical conditions. You should not use this information to diagnose or treat a health problem or disease without consulting with a qualified healthcare provider. Please consult your healthcare provider with any questions or concerns you may have regarding your condition.

If you think you may have a medical emergency, call your doctor, go to the emergency department, or call 911 immediately.