Duration Health

Jobs at Duration Health

Operations Manager

Remote, Full-Time

Posted April 7, 2022

About Us

Duration Health provides telehealth for wilderness and disaster preparedness. We prescribe and ship custom Med Kits of essential medications to have on hand in an emergency, for frequent international travelers, off-grid adventurers, and preppers. We're creating a new model of healthcare focused on advance prescribing and helping patients prepare for worst-case scenarios.

About the Role

As Operations Manager, you’ll oversee our day-to-day operations, working directly with the CEO. You’ll tackle a wide range of technical and creative projects and be involved in all aspects of our growth.

You will initially join the team on a part-time hourly basis, with the opportunity to transition to a full-time position.

This role is both administrative and creative. Below is a series of day-to-day scenarios detailing your initial responsibilities:

Payroll and accounting
It's the end of the month. You will

  • Reconcile our internal billing system
  • Run payroll for our team and ensure everyone is paid accurately and on-time
  • Update Quickbooks
  • Ensure accurate bookkeeping and flow-of-funds compliance across our multiple corporate entities
  • Review invoices from our vendors, ensure accuracy, and submit payment
  • Coordinate with our accountants
  • Pay quarterly taxes
  • Publish a monthly financial report to our team, and ensure its accuracy
Customer support
A customer asked us a question via email. You will
  • Reply via email
  • Call the customer if necessary
  • Forward the inquiry to one of our doctors if the question is medical
  • Provide technical support if needed
Inventory management
We are about to run out of one of the medications in our inventory. You will
  • Identify the imminent shortage, by monitoring our inventory
  • Figure out how much of the item we need to order, by estimating future volume
  • Contact our supplier to order more of the needed item
  • Coordinate with our pharmacy team to order medications as needed
  • Schedule shipment and receiving of the item
Managing a sale
Our Med Kits are going on sale. You will
  • Write the copy announcing the sale
  • Update our website to display the sale announcement
  • Find a video clip to be used in a display ad
  • Create a short video using Adobe Premiere (optional)
  • Use the video to create a Facebook ad via Facebook Ad Manager to promote the sale
  • Adjust the ad budget
  • Monitor our daily revenue to determine if the sale is successful
Hiring a physician
We're hiring a new physician. You will
  • Write the job ad announcing the position
  • Update our website to display the job ad
  • Review incoming CVs
  • Schedule candidate interviews with the DH leadership team
  • Manage the list of potential candidates
  • Once a candidate is hired, update a contract template with the candidate's name and details
  • Send the contract for signature via DocuSign
Onboarding a physician
We've hired a new physician. You will
  • Compile all licenses, background checks, and other credentialing requirements
  • Setup access to our electronic medical record and other systems for the physician
  • Submit paperwork to medical boards to apply for new licenses on the physician's behalf
  • Keep track of when the physician's licenses will expire
  • Renew the physician's licenses when they expire
  • Help the physician stay compliant with continuing requirements
You will support long-term initiatives for our growth. You might
  • Apply for a grant
  • Apply for certifications
  • Coordinate an in-person promotional event
  • Coordinate our appearance at a trade show
  • Source new products for our kits
Skills & Qualifications
  • Bachelor’s degree in Business Administration or related field
  • 2+ years of work experience in a related role is preferred
  • Knowledge of accounting is a plus
  • Medical office experience is a plus
  • Pharmacy knowledge is a plus
  • Basic web development knowledge (HTML, CSS, Git) is a plus
  • Familiarity with Adobe Creative Cloud is a plus
  • Excellent oral and written communication
  • Extreme attention to detail
  • Personable and outgoing
  • Entrepreneurial
  • Highly organized
  • Trustworthy
  • Ambitious
  • Reliable and punctual

We are fully remote with key team members in New York, Philadelphia and San Francisco. Proximity to New York or Philadelphia in particular is helpful but not required.

Apply via email, with your CV attached, to [email protected]

Telemedicine Physician

Remote, Part-Time

About Us

Duration Health provides telehealth for wilderness and disaster preparedness. We prescribe and ship custom Med Kits of essential medications to have on hand in an emergency, for frequent international travelers, off-grid adventurers, and preppers. We're creating a new model of healthcare focused on advance prescribing and helping patients prepare for worst-case scenarios.

About the Role

We are seeking a physician passionate about emergency preparedness and self-sufficiency to join our small team as a telemedicine provider. We believe patients should be empowered to take care of their own health without reliance on local infrastructure, and seek a physician who shares this philosophy and is committed to improving access to essential acute care medications.

Our patients are among the most interesting you will ever encounter. We attract patients who are traveling to or living in far-off places, who need your expertise to prepare for their adventures.


  • Provide real-time, one-on-one, video telehealth consultations to individuals preparing for international travel or off-grid scenarios
  • Set your own windows of availability during business hours. No call or overnights.
  • Use our proprietary software to order and fulfill custom Med Kits of medications for patients
  • Be highly available via email for non-emergency follow-up questions from patients
  • Contribute to our extensive library of original educational content for patients unable to access routine medical care
  • Develop empiric treatment protocols to improve patient safety and medication stewardship
  • Skills & Qualifications

  • MD or DO degree
  • Active, unrestricted medical license in at least 10 U.S. states
  • Board Certified or Board Eligible in Emergency Medicine, Family Medicine, Internal Medicine, and/or Preventive Medicine
  • Clinical experience in wilderness medicine, travel medicine, infectious disease, disaster preparedness, and/or international travel settings
  • Demonstrated personal passion for the outdoors, hiking, camping and travel
  • Membership in the Interstate Medical Licensure Compact (IMLC) is a plus
  • Initial minimum 20 hours per month, with flexibility to increase quickly
  • Not just shift work — potential for leadership role as company grows
  • Medical malpractice coverage provided by Duration Health
  • Apply via email, with your CV attached, to [email protected]

    Duration Health is an affiliate of the Wilderness Medical Society. We are an Equal Opportunity Employer.

    Think you'd be a good fit for Duration Health, but don't see a job here that matches your qualifications? Drop us a line at [email protected].


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    Serving travelers since 2019 and shelterers-in-place since 2020

    [email protected]
    Two Embarcadero Center | 8th Floor
    San Francisco, CA 94111
    (855) 340-8969

    Privacy Policy
    Notice of Privacy Practices
    Terms and Conditions

    © 2021 Duration Health
    We're hiring!

    Only your Duration Health provider can decide, based on your medical history and other factors, whether it is medically appropriate for you to receive prescriptions. We do not sell prefabricated bags of pharmaceuticals. Each Duration Health Med Kit that contains prescription medications is custom assembled, tailored to each individual patient's needs.

    Duration Health is not a pharmacy, is not a nonprescription retailer, and does not sell medications directly. To be able to deliver a customized kit of medications, Duration Health has partnered with a third-party mail order pharmacy. You may request that any prescriptions be sent to an alternate pharmacy. Duration Health charges an administrative convenience fee for its services, but Duration Health does not sell prescription or over-the-counter ("OTC") drugs, mark-up the cost of prescription or OTC drugs, or retain any portion of the fees our affiliated pharmacy charges to you. Nor does Duration Health provide medical advice about or prescribe OTC medications. In states where Duration Health’s physician consultation services are not offered, Duration Health only offers OTC products and does not provide clients with access to obtain a physician consultation. Clients are free to purchase OTC medications of their choice as an OTC-only kit.

    You must complete the included online telehealth visit, including a complete medical history and ID verification, before any prescriptions are issued. You may not be eligible to receive items pictured or described on this site. Furthermore, renewal of your prescriptions is contingent upon continued medical appropriateness. Generics only. Brand names are listed on our site for your reference, but in most cases, only generic (non-brand) medications are included in our Med Kits. No controlled substances. Our formulary excludes controlled substances like opioids, benzodiazepines, and other potentially addictive medications. Treatment not guaranteed. No medication is guaranteed to work or guaranteed to treat a particular condition or disease. Use medications only as directed by a physician. Medication uses listed on this site are for educational purposes only and are not intended to represent indications for treatment. Email support only. Our providers are available via email to answer questions about your Med Kit. For non-emergency use only. In an emergency, call 911 or seek local emergency care. No routine care. Duration Health email support cannot be used for routine primary care. Medications prescribed by Duration Health cannot be used for routine purposes. This product is intended only for people who are unable to obtain regular medical care. You must anticipate living, working or traveling where care is unavailable. As a condition of purchase, you must consent to use of these medications only when regular access to medical care is unavailable. Your eligibility for Health Savings Account (HSA) or Flexible Spending Account (FSA) payment and reimbursement is not guaranteed; consult with your health plan, a qualified accountant, or a tax professional to determine your eligibility for reimbursement. Duration Health does not provide or claim to provide any medication or other item to prevent, treat or cure COVID-19.

    The information provided on this site is intended for your general knowledge only and is not a substitute for professional medical advice or treatment for specific medical conditions. You should not use this information to diagnose or treat a health problem or disease without consulting with a qualified healthcare provider. Please consult your healthcare provider with any questions or concerns you may have regarding your condition. If you think you may have a medical emergency, call your doctor, go to the emergency department, or call 911 immediately.

    See our Frequently Asked Questions (FAQ), Privacy Policy, Notice of Privacy Practices and Terms and Conditions for more important disclaimers.