Duration Health

Who Can Buy

Who can buy a Duration Health Med Kit?

Restrictions apply to the purchase of Pro Med Kits, which contain prescription medications.

  • You must live in a state where our medical practice operates.
  • You must anticipate living, working or traveling at least one hour away from routine medical care.
  • You must be in overall good health.

Remember that even if you meet these requirements, only our physicians can determine whether a prescription is appropriate for you. (See: Buying a Med Kit.) If you're interested in purchasing a Med Kit, contact us at [email protected], and we can help clarify whether you're eligible.

I'm organizing an expedition — can I order a couple of Med Kits to bring for my team?

Pro Med Kits contain prescription medications, and are therefore Pro Med Kits are prescribed to and sold to a single individual only. Each person wishing to obtain a Pro Med Kit must complete the mandatory online consultation included in the cost of the Kit.

Each person's Pro Med Kit will be customized to their medical needs. Furthermore, each person buying a Pro Med Kit must agree not to provide the medications to others, because medications are prescribed specifically to the purchaser of the Kit. There is no generic Kit.

However, we can work with your organization to equip each individual on your team with their own Kit. Contact [email protected] and we'll be happy to help out.

In which states are Duration Health Pro Med Kits sold?

Our medical practice operates only in certain states. We currently operate in 48 U.S. states plus Washington, D.C. We are not currently serving DE or ND.

We're working to expand our list of active states as quickly as possible.

We'd love to hear from you if you're interested in our shipping to your state. Write to us at [email protected].


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Serving travelers since 2019 and shelterers-in-place since 2020

[email protected]
Two Embarcadero Center | 8th Floor
San Francisco, CA 94111
(855) 340-8969

Privacy Policy
Notice of Privacy Practices
Terms and Conditions

© 2021 Duration Health
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Only your Duration Health provider can decide, based on your medical history and other factors, whether it is medically appropriate for you to receive prescriptions. We do not sell prefabricated bags of pharmaceuticals. Each Duration Health Med Kit that contains prescription medications is custom assembled, tailored to each individual patient's needs.

Duration Health is not a pharmacy, is not a nonprescription retailer, and does not sell medications directly. To be able to deliver a customized kit of medications, Duration Health has partnered with a third-party mail order pharmacy. You may request that any prescriptions be sent to an alternate pharmacy. Duration Health charges an administrative convenience fee for its services, but Duration Health does not sell prescription or over-the-counter ("OTC") drugs, mark-up the cost of prescription or OTC drugs, or retain any portion of the fees our affiliated pharmacy charges to you. Nor does Duration Health provide medical advice about or prescribe OTC medications. In states where Duration Health’s physician consultation services are not offered, Duration Health only offers OTC products and does not provide clients with access to obtain a physician consultation. Clients are free to purchase OTC medications of their choice as an OTC-only kit.

You must complete the included online telehealth visit, including a complete medical history and ID verification, before any prescriptions are issued. You may not be eligible to receive items pictured or described on this site. Furthermore, renewal of your prescriptions is contingent upon continued medical appropriateness. Generics only. Brand names are listed on our site for your reference, but in most cases, only generic (non-brand) medications are included in our Med Kits. No controlled substances. Our formulary excludes controlled substances like opioids, benzodiazepines, and other potentially addictive medications. Treatment not guaranteed. No medication is guaranteed to work or guaranteed to treat a particular condition or disease. Use medications only as directed by a physician. Medication uses listed on this site are for educational purposes only and are not intended to represent indications for treatment. Email support only. Our providers are available via email to answer questions about your Med Kit. For non-emergency use only. In an emergency, call 911 or seek local emergency care. No routine care. Duration Health email support cannot be used for routine primary care. Medications prescribed by Duration Health cannot be used for routine purposes. This product is intended only for people who are unable to obtain regular medical care. You must anticipate living, working or traveling where care is unavailable. As a condition of purchase, you must consent to use of these medications only when regular access to medical care is unavailable. Your eligibility for Health Savings Account (HSA) or Flexible Spending Account (FSA) payment and reimbursement is not guaranteed; consult with your health plan, a qualified accountant, or a tax professional to determine your eligibility for reimbursement. Duration Health does not provide or claim to provide any medication or other item to prevent, treat or cure COVID-19.

The information provided on this site is intended for your general knowledge only and is not a substitute for professional medical advice or treatment for specific medical conditions. You should not use this information to diagnose or treat a health problem or disease without consulting with a qualified healthcare provider. Please consult your healthcare provider with any questions or concerns you may have regarding your condition. If you think you may have a medical emergency, call your doctor, go to the emergency department, or call 911 immediately.

See our Frequently Asked Questions (FAQ), Privacy Policy, Notice of Privacy Practices and Terms and Conditions for more important disclaimers.